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Help & Support

Get help with AI Passport or report an issue.

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For account issues, billing questions, or general support:

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Found something broken? Include your browser, what you were doing, and what happened vs. what you expected.

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FAQ

Is my vault data used to train AI models?

No. Your vault content is never used for AI training. See our Privacy Policy.

How do I export my data?

Settings → Security → Export Vault downloads a JSON file of all your categories and items.

How do I cancel my Pro subscription?

Go to Billing → Manage Billing → Cancel subscription. Access continues until the end of your billing period.

What's the difference between categories and items?

Categories are folders for organizing context (e.g., "Company", "Projects"). Items are the actual context entries within a category (e.g., your company description, a project brief).

How do I use my vault with an AI?

Go to Generate → select the categories you want → copy the distilled context prompt → paste it into any LLM (Claude, ChatGPT, Gemini, etc.).